SMP staff members and volunteers conduct outreach to Medicare beneficiaries in their communities through conducting group presentations, exhibiting materials at community events, answering calls to the SMP help lines, and meeting individually with clients. Their main goal is to teach Medicare beneficiaries how to:
In some cases, SMPs do more than educate. When Medicare beneficiaries cannot act on their own behalf to address these problems, the SMPs work with family caregivers and others to address the problems, and if necessary, make referrals to outside organizations that can intervene.
Will Medicare call or visit me at my home?
What should I do if I suspect fraud or abuse of the Medicare program?
I saw on TV that Medicare will pay for a motorized scooter if I need one at no cost to me. Is this true?
Since my Medicare number is the same as my Social Security number, will Medicare be issuing new cards?
I received a call from a durable medical equipment supplier offering me free diabetic supplies if I would give them my personal information in exchange for free products. Is it OK to give out my personal information?
How can I make a difference?